Keeping you safe and connected
At H2O Wireless, keeping you connected during this difficult time is important to us. If you are a survivor of domestic violence, contact us and we will work with you to transfer your line of service to a new account.
We’re Here to Keep You Connected.
H2O Wireless will provide assistance so you can continue to use your device and stay connected. If you are a survivor of domestic violence and would like to transfer your line of service to a new account, you'll need to submit a request.
Please be prepared to provide documentation, which may include the following:
Get Started
To get started with your line separation request download the form below. Once completed,
email it to us at
dv.process@telrite.com. All requests will be handled confidentially.
Important Resources
Contact these resources for additional support.
National Domestic Violence Hotline
Provides a 24/7 hotline with services including crisis intervention, safety planning, connection to local resources and referrals to agencies that provide legal, economic and other related services. Assistance is available in English and Spanish with access to more than 170 languages through telephone interpreter services. Contact: 1-800-799-SAFE (7233) TYY 1-800-787-3224 or visit their website at www.thehotline.org.
Local Domestic Abuse Shelters
Domestic violence shelters are located nationwide to provide victims a place to escape their abuser. Find a local domestic violence shelter near you if you need shelter or any other assistance such as support groups, crisis counseling, or safety planning assistance.
Please note that while we strive to provide support during this difficult time, our guidance is not a substitute for professional advice. For more information on Domestic Violence support, please call the National Domestic Violence Hotline at 1-800-799-7233.